Innovation
Novel solutions that help businesses by helping users
Big picture
I understand and communicate the context and future impact of designs
Systems thinking
I design for simplicity, consistency, and long-term sustainability
Highlighted projects
Evolving a Design System + Handoff Process
When the Optum Store design team switched to working on Optum Now, I updated the Optum Store design system and handoff process.
Ethnography + CX Concepts for a New Segment
We conducted an ethnography across two U.S. markets to explore a new segment and develop targeted CX solutions.
Creating Stimuli for Global EV Concept Research
I created digital stimuli and helped build the physical prototype for a concept electric vehicle (for research in 5 international markets).
